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Answers about Relay and CapTelThe word is out. The Captioned Telephone, CapTel for short, offers a new relay service for people with hearing loss who find it difficult to understand phone conversations. MassRelay is working to bring this exciting technology to Massachusetts, yet there are some challenges to overcome in achieving this goal. In the discussion that follows, we will cover how CapTel works, why you may want a CaptTel phone, and what needs to happen before MassRelay can offer CapTel relay services. View Full Text Hamilton Wins Contract for MassRelayA contract to provide relay service for the state of Massachusetts was awarded to Hamilton Telecommunications. Hamilton will begin processing calls on July 1, 2008, and has selected Pittsfield as the site for its center. "All of us at the Commission look forward to working with Hamilton Relay and to continued excellence in telephone relay services for residents of Massachusetts" said Heidi Reed, Commissioner of the Massachusetts Commission for the Deaf and Hard of Hearing. Read More workhorse creative
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